Governor Lamont announces digitization of over 50 million pages of state government documents through partnership with Scan-Optics


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Governor Lamont announces digitization of over 50 million pages of state government documents through partnership with Scan-Optics

(HARTFORD, CT) – Governor Ned Lamont today announced that more than 50 million pages of state government documents have been digitized through a public-private partnership with Scan-Optics, a management company of Manchester-based data, as part of an ongoing initiative to modernize services and generate efficiencies in state government.

Governor Lamont said eliminating paper documents and transferring them for electronic use is an important part of his administration’s efforts to create efficiencies.

“The digitization of documents means we can have the information we need at our fingertips and work smarter in state government,” Governor Lamont said. “This is the type of workplace that I envision – a place where we can work effectively, collaboratively even when we are remotely, and in a way that uses the latest technology available. These public-private partnerships help us move closer to that vision and attract the best and brightest employees. I’m excited about what we’ve accomplished together so far and can’t wait to see what else we can streamline.

The state of Connecticut began its partnership with Scan-Optics in 2013 through the Department of Social Services and Access Health CT. Other agencies joined the partnership under the leadership of Governor Lamont from 2018, including the Department of Administrative Services, the Department of Children and Families, the Department of Emergency Services and Public Protection and the Department of Energy and Environmental Protection.

Most notably, the company has supported the state’s human resource centralization efforts by providing a full service solution that includes packing and picking up documents and creating a logistics schedule to ensure it doesn there is no downtime in production. Together with the Human Resources project team, they reviewed documents and processed 10 million images for a total of 30,000 employee files in just under 12 months.

Connecticut Department of Administrative Services Commissioner and Chief Operating Officer Josh Geballe said, “Partnerships like this are essential to our success and open doors for us to do the best collaborative work possible. Keeping paper files takes up space, costs money, wastes time, hinders coordination, and limits our staff’s ability to find what they need to do their jobs the way they need to serve the people of Connecticut. I would like to thank Scan-Optics for their partnership and applaud the work of our state agencies and our HR team for these innovative achievements.

Jeff Mitchell, CEO of Scan-Optics, said, “We are delighted to support Governor Lamont’s vision for a more effective state government. It is an honor for our company to partner with the state on these strategic initiatives that benefit the people of Connecticut. We look forward to the continuation of our partnership for modernizing state government. “

Department of Social Services Commissioner Dr. Deidre Gifford said, “Using this kind of technology allows us to ensure that our turnaround time for services like SNAP benefits is faster, which means the technology can literally help put food on the table for. our residents who need it most. This is the focus of Governor Lamont’s modernization efforts. The enormous work done by Scan-Optics ensures the electronic distribution of the workflow to our staff and helps to streamline the determination of eligibility for food, medical, financial and other life-saving assistance for up to one million residents. of Connecticut.

Children and Families Department Commissioner Vannessa Dorantes said, “A historic value of the Lamont administration has been to increase the efficiency of our workforce across the state. Our collaboration with Scan-Optics is another example of how modernizing our work allows staff to quickly access critical case information, which has a direct and positive impact on the children and families we serve. .

Department of Energy and Environmental Protection Commissioner Katie Dykes said, “Governor Lamont has made it a priority for state agencies to be more efficient and transparent, and this is what our partnership with Scan-Optics is helping us achieve as we work to improve customer service. provide. The increased digitization of records was undertaken by DEEP in 2019 with our 20 By 20 initiative, something that became even more important during the COVID-19 pandemic, which had a huge impact on public access to records. With the help of Scan-Optics, DEEP has completed bulk digitization efforts of the Hazardous Waste, Oil and Chemical Spill Manifesto, and to date DEEP has over two million electronic documents accessible. to the public through the DEEP online document search portal, a number that continues to grow. “

James Michel, CEO of Access Health CT, said, “Scan-Optics has been a trusted supplier of Access Health CT since its inception, and we are delighted to continue our digitization efforts under the leadership of Governor Lamont. The ability to eliminate manual analysis to verify customer data helps make operations and the customer experience more efficient.

Twitter: @GovNedLamont
Facebook: Office of Governor Ned Lamont

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