Sharp Home Electronics Company of America Appoints Mark Smith as Vice President
Sharp Home Electronics Company of Americaa division of Sharp Electronics Corporationis pleased to announce Mark Smith as vice president of the Services and Solutions group for SHCA. Mark brings with him a wealth of management experience in e-commerce, customer experience and manufacturing, as SHCA aims to bring outside perspectives to drive creativity and innovation within its home appliance portfolio.
In his new role, Mr. Smith will be responsible for SHCA’s nationwide appliance customer and dealer support service. Mr. Smith will be based at the SEC Montvale, New Jersey office and report to Jim Sanduskipresident of the SHCA.
“With his extensive experience in customer-focused and service-related roles, Mark ticks all the boxes for an ideal leader in this role,” said Jim Sanduski. “I’m confident he will bring exciting new ideas and perspectives to Sharp. I look forward to working with him as we work to reinforce our philosophy of Simply Better Living through our appliance offerings in the US market.
Mr. Smith most recently held a customer experience role at VROOM, with most of his professional career rooted in operational roles at WS Audiology (formerly Siemens Hearing Instruments) and Ford Motor Company. Mr. Smith holds a post-graduate degree in business administration from the University of LiverpoolMaster of Science (MS) in Business Management and Technology Rensselaer Polytechnic Instituteand a Bachelor of Science (BS) in Management Science from Kean University.
“I am thrilled to join SHCA as Vice President of SSG and step into an industry that is driving so much change and innovation in our daily lives at home,” said Mr. Smith. “This team plays a key role in delivering an exceptional customer experience and ensuring that our customers get maximum satisfaction from their new Sharp appliances. I hope to bring a unique and transformative mindset to the table that can enable greater operational excellence within our products and services.
For more information on SHCA, please visit www.sharpusa.com.
About Sharp Home Electronics Company of America (SHCA) – Montvale, New Jersey
SHCA is the U.S. Consumer Products Group of Sharp Electronics Corporation, the U.S. sales subsidiary of Sharp Corporation, a global developer and manufacturer of one-of-a-kind premium technology products. SHCA includes the manufacture of high-end home appliances in Memphis, TNas well as home electronics sales, marketing and service based in Montvale, N.J. Key products include Sharp Carousel®, Microwave Drawer™ ovens, SuperSteam+™ ovens and Plasmacluster® Ion air purifiers.
Sharp Corporation is listed on Fortune’s World’s Most Admired Companies for 2022. Sharp Electronics Corporation received a 2021 award for Best Workplaces in New Jersey. Learn more about http://www.sharpusa.com/.